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Patient Rights

Good Faith Estimate

Lucid PsychiatryNo Surprises Act — Your Rights

Your right to know the cost of care

Under the No Surprises Act, you have the right to receive a Good Faith Estimate of expected costs for healthcare services. This applies to patients who do not have insurance or choose not to use insurance.

Insurance-based services

If you are using insurance, Lucid Psychiatry works with billing partners such as Alma and Headway to manage insurance verification and billing. Your co-pay, deductible, and coverage details will be determined and shared with you before your visit.

  • All billing, claims, and payment processing are handled directly by Alma or Headway.
  • Questions regarding charges, claims, or disputes should be directed to Alma or Headway directly.
  • Lucid Psychiatry does not directly manage or process insurance billing.

Self-pay rates

If you choose not to use insurance, the fixed self-pay rates are:

  • Initial Psychiatric Evaluation: $250
  • Follow-Up Visits: $175

Your rights

You have the right to:

  • Receive a Good Faith Estimate before scheduling services
  • Know your expected costs in advance
  • Dispute a bill if it is significantly higher than the estimate

If you receive a bill that is at least $400 more than your Good Faith Estimate, you may be eligible to dispute charges.

Questions?

We’re glad to walk you through self-pay or scheduling questions before you commit to anything.

Email: help@lucidpsychiatry.com
Phone / Text: (407) 494-6063
For insurance billing questions or disputes, contact Alma or Headway directly.

Lucid Psychiatry

Holistic telepsychiatry partnering with you for clarity, balance, and healing — through thoughtful, whole-person care.

Lucid Psychiatry provides outpatient telehealth and is not a crisis service. If you are experiencing a medical or psychiatric emergency, call 911 or go to your nearest emergency room.
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