Privacy Policy

Introduction

Lucid Psychiatry is committed to protecting your privacy and maintaining the confidentiality of your personal information.

Information we collect

We may collect:

• Name
• Email address
• Phone number
• State of residence
• Insurance provider information
• Message content submitted through contact forms
• IP address
• Browser and device information
• Website usage data through cookies and analytics tools

How we use your information

We use information to:

• Respond to inquiries
• Coordinate appointments and intake
• Verify insurance eligibility through partners such as Alma and Headway
• Improve website functionality and user experience
• Communicate regarding services

Telehealth and Protected Health Information

Lucid Psychiatry provides mental health services through secure, HIPAA-compliant platforms.

Important: Sensitive health information should only be shared through the designated secure platforms provided during the intake process — never through general email or text.

Cookies and analytics

Our website may use cookies and analytics tools to analyze traffic, improve user experience, and understand website interaction.

Sharing of information

We do not sell or rent personal information. Information may be shared only when needed to facilitate services through trusted partners, or to comply with legal requirements.

Questions about this policy?

We’re happy to clarify anything that’s unclear or to address specific concerns about how your information is handled.

Email: help@lucidpsychiatry.com
Phone / Text: (407) 494-6063